Air Cargo Operation Supervision

ACI RD supervises and coordinates cargo operations for airlines, freight forwarders, logistics companies and shippers. We work with the authorized warehouse operator and other parties involved to ensure that customer instructions are properly communicated, coordinated and monitored.

Our Services May Include

ACI RD supervises and coordinates these services on behalf of its customers

·Supervision of cargo receipt and acceptance
·Coordination with the warehouse operator
·Documentation review and verification
·Verification that the documentation matches the cargo presented
·Confirmation of reported pieces, weight and dimensions
·Coordination of weighing, measuring and physical handling
·Coordination of cargo preparation, build-up or breakdown
·Monitoring of cargo within the warehouse
·Coordination of cargo loading and unloading
·Verification of airline system readiness
·ULD coordination
·Follow-up on cargo release, transfer or delivery
·Operational and irregularity reporting
·Continuous communication with the parties involved

ACI RD team verifying import documentation

01 · Import Services

Supervision from aircraft arrival through cargo release

ACI RD supervises and coordinates the processing of import cargo received in Punta Cana. Our team follows up on cargo unloading, receipt, documentation, storage and release with the warehouse operator, airline, customs authorities, freight forwarder, transportation provider and consignee.

Our services may include:

·Monitoring cargo arrival and unloading
·Verifying shipment documents and information
·Coordinating with the airline and warehouse operator
·Following up on discrepancies or irregularities
·Coordinating with customs brokers and authorities
·Requesting and monitoring special storage
·Coordinating cargo release and pickup
·Coordinating transportation to the final destination
·Providing regular shipment status updates

Review of export cargo documentation at ACI RD

02 · Export Services

Reliable export cargo preparation and supervision

ACI RD assists its customers with the coordination and supervision of export cargo operations. Before departure, our team verifies that the documentation matches the cargo, coordinates cargo receipt with the warehouse operator and confirms that the airline's information and systems are ready to process the shipment.

Our services may include:

·Coordinating cargo delivery to the warehouse
·Reviewing documentation in advance
·Verifying reported pieces, weight and dimensions
·Confirming bookings and handling instructions
·Coordinating acceptance with the warehouse operator
·Verifying that the cargo matches the documentation
·Coordinating storage and special requirements
·Confirming information in the airline's systems
·Monitoring cargo preparation and delivery to the flight
·Communicating status, irregularities or required actions
·Confirming shipment departure

ACI RD team coordinating a cargo transfer on the ramp

03 · Transit & Transfer Cargo

Connecting Punta Cana with other airports and destinations

ACI RD coordinates and supervises shipments arriving in Punta Cana that must continue on another flight, through an interline airline or by ground transportation to another airport. Our team works with airlines, the warehouse operator, customs authorities, transport providers and logistics partners to facilitate the shipment's onward movement.

We can coordinate:

·Cargo transfers between flights
·Connections between different airlines
·Interline operations
·Transit and transfer documentation
·Verification of information in airline systems
·Temporary storage
·Customs coordination
·Road Feeder Service
·Transportation to other airports in the Dominican Republic
·Delivery to airlines, warehouses or logistics partners
·Follow-up until transfer or departure is confirmed

Customs documentation coordination at ACI RD

04 · Customs Services Coordination

Customs support for import, export and transit cargo

ACI RD coordinates with authorized customs brokers and local partners to support the processing of cargo entering, leaving or transiting through the Dominican Republic. Our team facilitates communication and follows up on the process to keep the customer and other parties involved informed.

Coordinated services may include:

·Import customs clearance
·Export customs processing
·Transit documentation
·Coordination and follow-up with customs authorities
·Coordination of cargo inspections
·Cargo release follow-up
·Support with required permits and documents
·Communication regarding issues or outstanding documents

Customs brokerage and clearance services are performed by properly licensed professionals or entities.

05 · Storage Coordination

Storage and operational requirement follow-up

ACI RD coordinates the required storage services for import, export and transit cargo with the authorized warehouse operator. Our team monitors cargo status, communicates customer instructions and follows up on requests submitted to the warehouse operator.